This Privacy Policy explains how Spotless Heights Exterior Cleaning ("Spotless Heights," "we," "us") collects, uses, and protects information when you visit bellinghamexteriorcleaning.com or request a quote from us. We are an owner-operated exterior cleaning business based in Bellingham, Washington, serving Whatcom County.

Information We Collect

We only collect what we need to quote and perform your work.

Information you give us. When you submit our quote form, call, or text, we collect your name, phone number, email address, service address or city, the services you are interested in, and any notes you choose to include. A phone number or email address is required so we can reply.
Information collected automatically. We use Rybbit, a privacy-focused analytics tool, to understand how the site is used. Rybbit does not use cookies and does not track you across other websites. It records aggregate data such as pages viewed, approximate region, referring site, and device type.
Security data. Our quote form is protected by Cloudflare Turnstile, which performs an automated bot check. Our site is served through Cloudflare, which processes request data such as IP address to deliver the site and block abuse.

We do not collect payment card details through this website, and we do not knowingly collect information from children under 13.

How We Use Your Information

To respond to your quote request and schedule, perform, and follow up on services.
To contact you by phone, text, or email about your request or job.
To maintain records of work performed and provide customer support.
To keep the website secure and to understand which pages are useful.

We do not sell, rent, or trade your personal information, and we do not use your contact details for unrelated marketing.

How We Share Information

We share information only with service providers that help us operate, and only as needed. These include our website host and security provider (Cloudflare), our lead-delivery and customer-records system, and our analytics provider (Rybbit). We may also disclose information where required by law or to protect our legal rights. We do not have subcontractors performing your work — when you book with Spotless Heights, David Bach is the person who shows up.

Data Retention

We keep quote requests and customer records for as long as needed to serve you and to meet our business, tax, and legal obligations. You may ask us to delete your information at any time using the contact details below, and we will do so unless we are required to retain it.

Your Choices and Rights

You can ask what personal information we hold about you, and request a copy.
You can ask us to correct information that is inaccurate.
You can ask us to delete your information.
You can ask us to stop contacting you at any time.

Washington residents may have additional rights under the Washington My Health My Data Act and other state law. To exercise any of these, contact us using the details below. We will not discriminate against you for making a request.

Security

This website is served exclusively over HTTPS, and form submissions are transmitted over an encrypted connection. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you share with us.

Third-Party Links

Our site links to third-party pages such as our Google Business Profile and Facebook page. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact Us

Spotless Heights Exterior Cleaning
2625 Mt. Baker Hwy, Bellingham, WA 98226
Phone or text: (360) 999-1266
Email: [email protected]